AA CZECH GLASS.COM 

 English English    Deutsch Deutsch

View Cart<<click here 

Czech Glass Hand Made

   

Welcome in E-Commerce   **Our Customers**

       Secure Payment by SSL or PayPal           

Search   

Delivery within 3 Weeks

Home

About Us

Feedback

Our Customers

FAQs

Products

Top Sellers

Great Discount

News

Status of Orders

Help

 

                                                 FAQs                    Home   Back   Products

(Frequently Asked Questions)


  Table of Contents

        1. How do I place an order?

        2. Is it safe to shop at AA CZECH GLASS.COM?

        3. How do I pay?

        4. Can I cancel my order after it has been placed?

        5. How will I know that my order has been shipped?

        6. How do I find out where my package is in the shipping process?

        7. How do I find what I'm looking for?

        8. How much is shipping?


1. How do I place an order?

Shopping at AA CZECH GLASS.COM is easy.

      Once you have found an item that interests you, simply click the "Add to Cart" button. This button can be found

        on any item's detail page or on any department page, at the price information.

      If you want to keep browsing, click the "Continue Shopping" button.

      If you wish to place your order, click the "Buy Secure" button.

      We walk you through the ordering process, step by step:

               1. Enter your e-mail address and click the "Continue" button.

               2. Choose payment method SSL or PayPal for payment with a credit/debit card by clicking on the "Pay By SSL"

                   button or on the "Pay By PayPal" button or payment method transfer by clicking on the "Pay By Transfer" link.

               3. Provide your shipping and billing address and at SSL method your credit/debit card details.

                   Click the "Place Order" button to proceed. You can cancel on the next page.

               4. If the information is correct and you are sure that you want to buy our products, click the "Confirm Order"

                   button (SSL method) or the "Pay by PayPal" button (PayPal method) at the bottom of the page.

                   If any information is incorrect, use the "Back" button (before clicking on "Confirm") to edit your details

                   on previous pages.

 

                More information is here.

Back to Top

2. Is it safe to shop at AA CZECH GLASS.COM?

AA CZECH GLASS.COM uses the most quality online safety and encryption system (VeriSign certificate) available

on the Internet. All information exchanged between you and AA CZECH GLASS.COM is encrypted using SSL

(Secure Socket Layer) technology. Your information cannot be intercepted or read in transit.

AA CZECH GLASS.COM treats with your informations with the great care and respect.

AA CZECH GLASS.COM will never give to a third party your informations for marketing or other commercial purposes.

More information is in "Shopping with us is safe".

Back to Top

3. How do I pay?

In our store you can pay with a credit/debit card Visa, MasterCard/Euro Card, Diners Club International, JCB or

American Express, either corporate or private.

After it you click  the "Confirm Order" button (SSL method), your credit/debit card details will now be securely

transmitted for verification.

 

At PayPal method after it you click the "Pay by PayPal" your order will be sent to our company and we will inform you via e-mail.

More information is in "Secure Payment by SSL or PayPal".
Back to Top

4. Can I cancel my order after it has been placed?

You may cancel any item from your order to 24 hours after its ordering. Please write to us at 

orders@aaczechglass.com and let us know how you would like to change your order.

Back to Top

5. How will I know that my order has been shipped?

We will send you an e-mail confirmation. You can also check on your shipping status by visiting the "Status of Orders"

page. Click the "Status of Orders" link (in the top right corner of a page of our site). Enter your e-mail address

and click the "Go" button. You can view your order by clicking on the link of your order. 

Back to Top

6. How do I find out where my package is in the shipping process?

Click the "Status of Orders" link (in the top right corner of a page of our site). Enter your e-mail address and click

the "Go" button. You can view your order by clicking on the link of your order.

Back to Top

7. How do I find what I'm looking for?

If you are looking for any product, click the "Search" link (in the top right corner of a page of our site). 

On the "Search" page you can search any product, what corresponds with your choice criterions.

For example you can choose "Cut Lead Crystal-Vase-Flower-To $ 50.00-Shipping to 5 Weeks". Click on the "Go"

button at the right. And the result of searching is all cut lead crystal vases with a flower motif, price to $ 50.00 

and delivery to 5 weeks. For details of your choice product click on its link or its picture.

Back to Top

8. How much is shipping?

We ship internationally and we use international airmail (the shipping time about 2 weeks).Our shipping fees include packaging,

transportation and standard insurance coverage. Shipping is minimally USD20.00 and it depends on the weight of the package.

You can see the shipping fees in your shopping cart after adding any items and after clicking on the "Buy Secure" button.

If you wish, you can use the expres mail, the shipping time is 4 days and this time is guaranted. We use the Czech Post

and also is possible to use the UPS or Fedex.

Back to Top

 


 HomeContactHelpSearchArt Glass-CrystalCrystal BlocksCrystal FigurinesCrystal ChandeliersCut Lead 

Crystal-BowlCut Lead Crystal-VaseEngraved Lead CrystalKing Cup |  Glass Candlesticks |  Glass Figures |

  Glass Flowers |  Glass ChandeliersGlass-RococoGold Cut Lead CrystalHand Painted Glass |

  Modern Art GlassSand Blasted Crystal - PlateSand Blasted Crystal - Vase

 

Language Versions :  English ,  Deutsch 

(Notice: If you change a language version, so a content of your shopping cart will be removed!!)

 Use of this Web site signifies acceptance of the AA CZECH GLASS.COM Terms of Use and Privacy Policy.

 

Copyright © 2000-2016, AA CZECH GLASS.COM